What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in is at 14:00 and check-out is at 12:00.
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Shangri-La Kuala Lumpur, Kuala Lumpur
96US$
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Key details
About the Hotel
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
- Steps from Petronas Twin Towers
Perfect
9.0
9.2
4.8
4.4
Loved by Shangri-La Kuala Lumpur guests
"Family suite comes with snacks for kids and fruits platter, which they sent it to our room upon check in."
"Pay the extra and get the Horizon club floor a choice of breakfast either at the club or the unbelievable Lemon Garden Cafe."
"Did not regret upgrading our room. It's spacious. My toddler loves the tentage setup and the room space makes it easier to control the noise."
Located nearly a 15-minute walk from the KL Forest Eco Park, the 5-star award-winning Shangri-La Kuala Lumpur hotel offers a full-service spa, including a steam room, a Jacuzzi, and a sauna. An outdoor swimming pool and a lemon garden are available for guests in the perfect hotel, perfectly situated within a few blocks of the Malaysia Tourism Centre.
Location
The hotel has a lush setting around 2 km from the historic square "Dataran Merdeka", while natural sights like the renowned eco-tourism Kuala Lumpur Bird Park are 2.4 km away. The lively Petaling Chinatown Street Market also lies within 25 minutes' walk of the Shangri-La.
Visit AmBank Fountain, 550 metres from this accommodation, and feel complete harmony with the nature of Malaysia. Options for cultural tourism include the expansive Illusion 3D Art Museum, situated about 20 minutes' walk away.
Ampang Park train station is within easy reach of Shangri-La Kuala Lumpur hotel, while Bukit Bintang tube station is a mere 450 metres away.
Rooms
This Kuala Lumpur hotel offers 635 rooms with climate control, as well as self-catering options such as a minibar fridge and tea/coffee making equipment. They are appointed with carpeted flooring, sound-proof windows. The bathrooms come with a bidet and a separate toilet, along with hairdryers and bath sheets. Guests can enjoy views of the garden from the Shangri-La Kuala Lumpur.
Eat & Drink
Among 6 restaurants onsite, Lemon Garden at Shangri-La Hotel is the one serving Asian dishes. To cater to every palate, it offers a vegan menu. The lounge bar specialises in evening cocktails as well as afternoon tea and grills. It overlooks the poolside. You can visit a restaurant situated close by and taste European cuisine.
Leisure & Business
On-site entertainment options, featuring live performances, film nights, and a ballroom, are organised at the property. A fitness studio and a yoga room at this hotel provides opportunities for guests to attend fitness classes.
“This hotel stands out with its commitment to service. Its prime location is a definitive asset, placing guests within easy reach of city landmarks. I think that this property is a strong choice for those seeking both convenience and attentive hospitality.”
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Select your room type
Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
400 sq. feetÂ
1 King-size bed
Shower
Air conditioning
room details
Premier Room
2 persons
345 sq. feetÂ
1 King-size bed
Shower
Bathtub
room details
Executive Twin Room
2 persons
420 sq. feetÂ
2 Single beds
Shower
Bathtub
room details
Executive King Room
2 persons
420 sq. feetÂ
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Shangri-La Kuala Lumpur boasts an exquisite lineup of dining venues that cater to diverse tastes and preferences, combining local flavors with international influences. From intimate fine dining to family-friendly buffets, each restaurant offers a unique ambiance paired with unforgettable culinary artistry.
LaFite
French fine dining
Ambiance
Modern, Romantic
Key Offerings
Indulge in meticulously crafted French dishes, where elegance meets exceptional flavors. LaFite promises an intimate dining experience, perfect for special occasions or a romantic evening.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30 & 19:00 - 22:30; Saturday: 19:00 - 22:30
Lemon Garden Cafe
International buffet with local favorites
Ambiance
Family-friendly, Modern
Key Offerings
Delight in an expansive seafood-assisted buffet featuring a diverse array of Malaysian, Chinese, Indian, and Italian dishes. A highlight includes dedicated children's offerings on weekends, promising an ultimate family dining experience.
Reservation
Not needed
Daily: 06:00 - 01:00
Lemon Garden 2Go
International takeaway
Ambiance
Modern
Key Offerings
Perfect for those on the go, this venue serves a variety of halal options suitable for breakfast, brunch, lunch, and dinner. Enjoy convenient takeaway services or relax during cocktail hour.
Reservation
Not needed
Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00
Shang Palace
Traditional Cantonese cuisine
Ambiance
Traditional
Key Offerings
Savor a feast of authentic Cantonese and Szechuan dishes, crafted with the finest ingredients. Experience the art of Chinese dining in a tranquil setting designed for relaxation and enjoyment.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30 & 18:30 - 22:30; Saturday: 12:00 - 14:30 & 18:30 - 22:30; Sunday: 10:30 - 14:30 & 18:30 - 22:30
Zipangu
Japanese cuisine
Ambiance
Traditional
Key Offerings
Experience a selection of authentic Japanese dishes in a beautifully appointed setting. Ideal for both lunch and dinner, Zipangu showcases seasonal ingredients and timeless culinary traditions.
Reservation
Recommended
Monday to Friday: 12:00 - 14:30 & 18:30 - 22:30; Saturday: 11:30 - 14:30 & 18:30 - 22:30; Sunday: 11:30 - 14:30 & 18:30 - 22:30
Shangri-La Kuala Lumpur Location
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
3500 ft
Mall
Suria KLCC
3800 ft
Park
KLCC Park
1.2
mi
Mall
Chinatown
1.2
mi
Aquarium
Aquaria
3900 ft
Landmark
Dataran Merdeka
1.3
mi
Market
Central Market
1.3
mi
Event hall
Kuala Lumpur Convention Centre
3400 ft
Mosque
National Mosque of Malaysia
1.3
mi
Landmark
Alor Street
5000 ft
Mall
Fahrenheit 88 Shopping Mall
4400 ft
Landmark
Sultan Abdul Samad Building
1.3
mi
Museum
Islamic Arts Museum Malaysia
1.5
mi
Stadium
Stadium Negara
4300 ft
Stadium
Merdeka Stadium
4300 ft
Museum
Petrosains Science Discovery Centre
3800 ft
Park
Kuala Lumpur Bird Park
1.5
mi
Park
KL Forest Eco Park
4000 ft
Mall
Sungei Wang Plaza
4600 ft
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
3200 ft
Mall
Pavilion KL
4300 ft
Landmark
Jalan Masjid India
4700 ft
Pagoda
Sri Maha Mariamman Temple
1.4
mi
Mall
Lot 10
4300 ft
Landmark
Low Yat Plaza
5300 ft
Event hall
Petronas Philharmonic Hall
3400 ft
Mall
Petaling Street
1.4
mi
Shopping Area
The Weld
4200 ft
Mosque
Jamek Mosque
1.7
mi
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore the Vibrant Surroundings
Petronas Twin Towers
13 minutes' walk
Iconic twin skyscrapers with breathtaking views. Explore the sky bridge and observation deck for a unique skyline perspective.
KLCC Park
25 minutes' walk
Urban park featuring lush landscapes, walking trails, and a lake, perfect for relaxation or a family picnic near the bustling city.
Dialogue in the Dark Experiential Learning Centre
5 minutes' walk
Innovative experience offering insight into life without sight. Guided tours facilitate understanding of visual impairment.
Aquaria
15 minutes' walk
Large oceanarium showcasing marine life from local and exotic waters. Interactive exhibits and engaging educational programs available.
Discover the local attractions near Shangri-La Kuala Lumpur
Uncover notable attractions near Shangri La Kuala Lumpur that offer rich cultural and historical experiences.
Great for learning about Malaysia's history and independence:
Dataran Merdeka
Ideal for interactive science exhibits and family visits:
Petrosains Science Discovery Centre
Suited for sports enthusiasts and history lovers:
Merdeka Stadium
Perfect for shopping for local crafts and souvenirs:
Central Market
Best for relaxation and enjoying nature in the city:
KLCC Park
Ideal for cultural appreciation and architectural exploration:
National Mosque of Malaysia
Works well for architectural sightseeing and photography:
Sultan Abdul Samad Building
KL Forest Eco Park
15 minutes' walk
This urban rainforest offers canopy walks and nature trails, ideal for thrill-seekers and nature lovers alike.
Arthur's Bar & Grill
2 minutes' walk
Family-friendly spot featuring a lively atmosphere. Signature dishes include grilled meats and fresh salads with a pub-style vibe.
Les Oliviers Restaurant
1 minute' walk
Charming bistro known for French cuisine. Offers a cozy ambiance and dishes like duck confit; reservations recommended.
Discover dining options near Shangri-La Kuala Lumpur
Don't miss a selection of dining options near Shangri La Kuala Lumpur that cater to various tastes and preferences.
Great for casual meals and delicious burgers:
Fuel Shack
Ideal for a fine dining experience with Mediterranean cuisine:
Les Oliviers Restaurant
Perfect for enjoying authentic Italian coffee and pastries:
Caffe Roma
Well suited for a relaxed evening with drinks and snacks:
The Pub
Best for flavor-packed barbecued dishes:
BBQ Nights
Suited for diverse buffet options and casual dining:
Lemon Garden Cafe
Works well for savory ramen and quick meals:
Gantetsu Tori Hokkaido Ramen
The Pub
1 minute' walk
Vibrant bar with live music events and an extensive drinks menu, perfect for casual evenings out or unwinding after a busy day.
Merdeka Stadium
16 minutes' walk
Historic venue hosting sports events and concerts. Check the schedule for family-friendly shows and cultural performances.
Getting around
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See our exclusive rates!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day.Â
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
Property is also known as
hotel shangri la kl
shangrila hotel kuala lumpur
shangri la kuala lumpur malaysia
shangri la kuala lumpur hotel
shangri la malaysia kuala lumpur
Reviews and Ratings
Feedback about Shangri-La Kuala Lumpur from previous guests about their experience.
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Pros
Breakfast buffet
Welcoming staff
Comfortable room
Extensive options
Cons
Room service flavor
Guest reviewsbased on 1738 reviews
Ella from Germany
Family with children
executive twin room
3 nights in November 2025
|
Reviewed:December 20, 2025
9.5/10
was very good at every turn
housekeeping integritybreakfast varietyrelaxing lounge
the housekeeping team displayed very nice integrity. a ring i forgot was found and returned to me. this shows their dedication to guest care. also, the breakfast had a wide variety of tasty options. the hotel lobby looked beautiful. the lounge area was relaxing with a drink.
the basic rooms seemed a bit dated.
Facilities
10/10
the hotel provided everything needed for a family with small children. all available facilities are amazing, catering to various needs and ensuring a comfortable and convenient stay for families and other guests.
Location
9/10
the hotel is located in the city center. getting around is simple, though i noticed that taxis could take about one hour from the airport, with a cost of around rm100, but overall it is accessible.
Rooms
9/10
my twin room was quite spacious. the bathroom looked absolutely fantastic, equipped with modern fixtures. the room was clean and comfortable, with fresh amenities and a nice design, making the stay pleasant.
Service
10/10
the staff was very friendly and helpful at every step. their professionalism and attention to detail contributed to a memorable stay. they were helpful for questions and made sure our needs were met.
0 Helpful
|
hudson from canada
executive king room
3 nights in November 2025
|
Reviewed:December 05, 2025
9.0/10
superb hotel experience
helpful staffspacious suitegreat food
the staff was cute and helpful i found the concierge attended to my requests promptly and efficiently the gym and pool areas were fantastic i used both facilities extensively . i extend my thanks for the upgrade to the royal suite the suite was spacious and i liked the city skyline views it added a special touch to my visit. i really liked the room service food the fries and satay exceeded my expectations it was very convenient after a long day of meetings.
the basic rooms are a bit dated i noticed this . the water supply stopped briefly one evening it was resolved relatively quickly.
Dining
9/10
the hotel has a variety of dining options the lemongrass restaurant is recommended it offers quality food and attentive service with a good atmosphere for family dinners. breakfast was extensive with many choices available i particularly appreciated the range of malaysian dishes on offer it was a great way to start the day.
Location
9/10
the location is close to the city center it is easy to access the hotel the train station is nearby allowing for convenient travel throughout the city this made exploring the surrounding area simple. while in the city center i had access to a lot of activities.
Rooms
9/10
the room was clean and well-appointed it came equipped with comfortable furniture and modern amenities i found the bed particularly comfortable ensuring a good night's sleep. i noticed the bathroom had a separate shower and bathtub it was useful to relax after a very long day.
0 Helpful
|
Simon from United Kingdom
Family with children
Executive King Room
4 nights in November 2025
|
Reviewed:December 01, 2025
9/10
Charmed by this Hotel
efficient check-inincluded drinksfantastic selection
I was pleased with the immaculate condition of the premises. The staff were cute indeed and I found the check-in efficient. I was given access to the Horizon Club, where drinks were included . The breakfast at the Lemon Garden offers a fantastic selection.
0 Helpful
FAQs
About Shangri-La Kuala Lumpur
How far is Shangri-La Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is approximately 45 km from Kuala Lumpur International Airport.
What dining options are available at Shangri-La Kuala Lumpur?
Six on-site restaurants serve Cantonese, French, Japanese, Western, and local cuisines.
What amenities are included in the guest rooms at Shangri-La Kuala Lumpur?
Rooms include air conditioning, a flat-screen TV, mini-bar, tea/coffee making facilities, and marble bathrooms with Shangri-La toiletries.
What recreational facilities does Shangri-La Kuala Lumpur offer?
Guests can enjoy an outdoor swimming pool, hot tub, sauna, and a fully equipped fitness centre.
What are the nearby attractions to Shangri-La Kuala Lumpur?
Nearby landmarks include KL Tower and Petronas Twin Towers, both within a 5-minute walk.
Is Wi-Fi available at Shangri-La Kuala Lumpur?
Free Wi-Fi is available throughout the property.
Does Shangri-La Kuala Lumpur provide airport transport services?
Airport transfer services are available at additional charges.
What is the policy for breakfast at Shangri-La Kuala Lumpur?
Breakfast is available for an additional charge of 98 MYR.
What languages are spoken by the staff at Shangri-La Kuala Lumpur?
The staff speaks multiple languages to assist guests effectively.
Does Shangri-La Kuala Lumpur offer business services?
The hotel provides meeting facilities and high-speed Wi-Fi access for business travelers.
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